If you have any questions about any product email info@expeditionfoods.com. Further details are explained below.

Store

Changing or Canceling an Order

If you need to change or cancel your order, you may do so only until you enter your credit card details. Once you've hit the "Continue" button after entering your credit card details, you cannot amend your order, so send us an email right away. If you haven't hit the "Continue" button, you can easily make changes in the shopping cart. Please go to "Contact Us" located on each web page and drop us a message requesting a change to or cancellation of an order.

Contact Us

You may contact us by sending an email to info@expeditionfoods.com. You may also contact us by post at the following address:

Expedition Foods
773 Spring Bank West
East Yorkshire, HU5 5BA
United Kingdom
Tel: +44 1482 420036

Customs

INTERNATIONAL ORDERS MAY BE SUBJECT TO TARIFFS, CUSTOMS DUTIES AND ASSOCIATED ASSESSMENTS. Inquire locally. These fees may include Import Duties, Value Added Taxes (VAT), and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. Note: All orders are shipped from the UK.

Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.

Shipping

• Delivery in the UK is just £3.50 and delivery to mainland Europe is only £8.50. For shipping for Non-European locations, a separate shipping quote will be provided.
• UK and European orders are posted from the UK using registered mail. If you live in the UK normal delivery is between 1 and 3 days, with more remote locations around 5 days. Delivery to Europe is usually 3 to 5 days but can be longer. Deliveries to other parts of the world can take longer than 5 days.
• You may also request special delivery to UK, Europe and the rest of the world. UK next day delivery £8.65. Special delivery to Europe and rest of the world vary.

IMPORT TARIFFS COULD APPLY SO YOU SHOULD CONSULT WITH LOCAL CUSTOMS AUTHORITIES.

Payment Options

Expedition Foods accepts: Diners Club, Visa, MasterCard, American Express, Maestro, JCB, Laser and Solo (UK). Note: All orders will be processed by RacingThePlanet (UK) Limited, as the parent company to Expedition Foods.

Return Policy and Procedures

Please return any damaged product to us within 28 days of receipt and we will gladly ship the exchange for free or refund you the full cost of the product(s).

To return an item to Expedition Foods, please follow these steps:
Place in large envelop or box up the item(s) you're returning, and use the original invoice to explain in detail the reason for the return/exchange.

Return to our office in the UK:

Expedition Foods
773 Spring Bank West
East Yorkshire, HU5 5BA
United Kingdom

Once we receive the returned item(s), we will either ship you the exchanged item (unless you have already ordered it online) or issue you a full refund for the product(s).

Registered UK Company

Expedition Foods is a division of
RacingThePlanet (UK) Limited
773 Spring Bank West
East Yorkshire, HU5 5BA
United Kingdom
Tel: +44 1482 420036

Company registration number: 6895657